FAQs

Frequently Asked Questions (FAQs)

Welcome to the ThijsFit FAQ section! Below you’ll find answers to the most common questions we receive. Still need help? Email us anytime at support@thijsfit.com.

🛒 Orders & Payments

Q: What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and more.

Q: Can I change or cancel my order after placing it?
We begin processing orders quickly, but if you reach out within 12 hours of placing your order, we’ll do our best to assist.

🚚 Shipping

Q: How long does shipping take?

  • USA & Canada: 5–10 business days

  • Europe: 4–8 business days

  • Worldwide: 7–15 business days
    Delivery times may vary based on location and season.

Q: Do you ship internationally?
Yes! We ship worldwide. Shipping rates and delivery times are calculated at checkout.

Q: How do I track my order?
Once your order ships, you’ll receive a tracking number via email.

📦 Returns & Refunds

Q: What is your return policy?
You can return eligible items within 30 days of delivery. Items must be unused and in original packaging. Read our Refund Policy for full details.

Q: How do I request a return?
Email support@thijsfit.com with your order number and reason for return. We’ll guide you through the process.

🧢 Products

Q: What sizes do your fitness apparel items come in?
Our apparel typically runs from S to XXL. Check the size guide on each product page for measurements.

Q: Are your training programs beginner-friendly?
Absolutely. We offer a variety of fitness programs suitable for all levels—from beginners to advanced athletes.

📧 Support

Q: How can I contact you?
You can email us anytime at support@thijsfit.com. We aim to respond within 24 hours, Monday–Friday.

Q: Where is ThijsFit based?
We are proudly based in [Insert Country], with a global customer base and international shipping capabilities.

💪 General

Q: What makes ThijsFit different?
We combine expert-backed fitness solutions with high-quality gear, honest support, and a passionate community—all built to help you achieve real, lasting results.

Still have questions?
We're here to help—just send us a message at support@thijsfit.com or reach out through our social channels.