Refund Policy

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At ThijsFit.com, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help. Please review our refund and return policy below.

🛍️ Returns

We accept returns on most items within 30 days of delivery.

To be eligible for a return:

The item must be unused, unworn, and in its original packaging.
Proof of purchase (order number or receipt) is required.
Some items, such as digital products, eBooks, downloadable programs, and gift cards, are non-returnable.

📩 To start a return, contact us at support@thijsfit.com with your order number and the reason for the return.

💸 Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.
If your refund is late or missing, please first check with your bank or credit card company—processing times may vary.

🔁 Exchanges

Need a different size or item? We’re happy to offer exchanges on eligible products. Email us at support@thijsfit.com for assistance.

🚫 Non-Refundable Items

We do not accept returns or refunds for:

Downloadable or digital products
Gift cards
Clearance or final sale items
Items returned damaged or used

📦 Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., wrong or damaged item).
We recommend using a tracked shipping service, as we cannot guarantee receipt of items without tracking.

📞 Need Help?

If you have any questions about your return, refund, or exchange, reach out anytime at support@thijsfit.com. We’re happy to help!

Your satisfaction matters to us. Thank you for shopping with ThijsFit.